About us
“Overall, they have exceeded our expectations of rental property managers and we would not hesitate to recommend them to anyone” - Tenant
Why choose Hamilton City Rentals?
Being a landlord doesn't have to be time consuming and stressful, with Hamilton City Rentals managing your portfolio we let you get on with your life by taking care of the small stuff. We promise to make every effort to match the right person to your rental, so everyone can win.
Enjoy receiving our easy to read fortnightly rent summaries, and timely feedback from tenants. With us, you can know you will receive a personal one to one service, that is available when it works for you.
What others have to say
Our first ever experience with any Rental Letting company has been with Hamilton City rentals Limited – and what a thoroughly professional experience that has been. From our initial contact, to meeting with their representative, to their communication and follow-up – the entire experience has been incredibly thorough and polished.
- Landlord, Auckland
Thanks so much for getting my bond refund sorted for me so quickly between properties. It means a lot. I definitely would never rent through another agency. Hamilton City Rentals Limited have been just amazing and I couldn't ask for better property managers.
- Tenant
One thing we saw which made Hamilton City Rentals stand out from other companies was that they arranged individual appointment times within a wider viewing so each prospective tenant could have a personalised viewing of the property
- Tenant
FAQs
1. Why work with us?
We take our business seriously and with our dedication, commitment and a passion for providing outstanding customer service, quality property management using leading edge systems and property management software we have been successful in building a professional business managing owners properties wherever they are based in the world.
There are a number of benefits that come with working alongside Hamilton City Rentals Limited. If you are not confident with how to oversee a rental property, including the laws surrounding the industry, we have the necessary experience and knowledge to be able to follow the correct procedures and act within the boundaries of the law in regards to tenants, tax and other property matters.
You will be able to hand over a majority of the time-consuming responsibilities as owner and landlord e.g. advertising, tenant screening, credit/reference checking, property open homes, weekly rent payment administration and property inspections, to name a few. The overall control of the property remains with you and the most important decision – the final say on who will live in your property is based on the final applications provided by us to you.
If you are a first-time landlord or do not have sufficient time to fully manage a property (or several properties), working with us can make your life simpler and leave you time to focus on other opportunities.
2. How much do we charge you?
The management fee is charged only on the rents we collect for you. Hamilton City Rentals Limited’s fee is 7.5% + GST of the rent.
We collect the rent and then transfer this money into your account twice a month. In order for you to see the comings and goings we provide you with a fortnightly statement.
3. What to expect from Property Inspections?
We check your property Quarterly or when required and keep you up to date with a written report including photos, maintenance and general information.
4. How we resolve tenant disputes?
Careful tenant selection, sophisticated information systems coupled with regular communication with tenants and the ability to respond in a timely manner assist in limiting problems from occurring. When they do arise, in most circumstances, property managers will be able to quickly and easily sort out the problem without involving the landlord.
If, for some reason, a problem is not resolved, we will represent our landlords at the Tenancy Tribunal, as part of our service.